Widget downtime for some customers

Incident Report for Usersnap

Resolved

We have resolved the issue.

Posted Nov 07, 2023 - 13:48 CET

Identified

We're currently implementing a fix to this issue and will release it as soon as possible. Only customers that are using the deprecated project snippet to load Usersnap are affected by this bug.

Posted Nov 07, 2023 - 13:14 CET

Investigating

We are currently investigating this issue.

Posted Nov 07, 2023 - 12:48 CET

This incident affected: Widget + Widget API.