All Systems Operational
Dashboard ? Operational
Widget + Widget API ? Operational
Rendering Engine ? Operational
Background tasks ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 5, 2024

No incidents reported today.

Mar 4, 2024

No incidents reported.

Mar 3, 2024

No incidents reported.

Mar 2, 2024

No incidents reported.

Mar 1, 2024

No incidents reported.

Feb 29, 2024
Resolved - Atlassian resolved the issue by rolling back recent code changes in Jira. Our integration is up and running again.
Feb 29, 20:39 CET
Update - A development team at Atlassian is now investigating this issue, you can follow this incident to get news as well: https://developer.status.atlassian.com/incidents/k4qd0kflm29v – we will update here as soon as impact on the Usersnap platform is resolved.
Feb 29, 12:09 CET
Update - The previous incident on Jira's side was not the cause for the issue we're seeing. But we've heard back from Atlassian and given them more information and context to investigate the issue. We hope to hear back soon.
Feb 28, 22:33 CET
Update - Atlassian posted an incident update on their status page: https://jira-software.status.atlassian.com/incidents/sfb8xzg080jf – we haven't heard back, but potentially Usersnap is also affected by this.
Feb 28, 16:27 CET
Update - We're still investigating the issue. There seems to be an issue with the JIRA api, we've reached out to Atlassian for clarification.
Feb 28, 14:10 CET
Investigating - We're seeing an increased error rate on Jira integration for some customers and newly created integrations. The team is looking for the cause.
Feb 28, 07:44 CET
Feb 28, 2024
Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024
Resolved - Due to a failover, Usersnap services were not available for around a minute, from 10:49:31 to 10:50:28 UTC. All systems are normal and engineers are monitoring the situation.
Feb 20, 11:50 CET