Feedback delivery with enabled AI insights delayed

Incident Report for Usersnap

Resolved

Everything is back to normal. Feedback items that failed during this time will be re-enqueued and should arrive shortly.

Posted Mar 27, 2024 - 13:57 CET

Investigating

Customers that have AI insights are currently experiencing a delay in feedback processing. No data is being lost, but feedback delivery is delayed.

Posted Mar 27, 2024 - 12:07 CET

This incident affected: Widget + Widget API.