Previous incidents

March 2025
No incidents reported
February 2025
Feb 24, 2025
1 incident

Database failover

Downtime

Resolved Feb 24 at 09:38am UTC

Due to a failover, Usersnap services were not available for around 30 seconds. All systems are normal and engineers are monitoring the situation.

Exact connection loss was between 10:37:29 CET and 10:38:02

1 previous update

January 2025
Jan 23, 2025
1 incident

Background tasks processing down

Downtime

Resolved Jan 23 at 07:20pm UTC

The service is fully operational. We will analyze the root cause.

2 previous updates